The information that is collected during the checkout of your order is not shared with any persons or organizations. Sims s.n.c. will not sell, trade or divulge any personal information gathered during your transaction with any third party not directly involved in your transaction.

Sima s.n.c. may use your email address to provide you with important information, upcoming events and/or special promotions.

Sima s.n.c (ItaliaBuona.com) will always use industry standards with regard to encryption technology when transferring and receiving consumer data exchanged on our website.

For every visitor to ItaliaBuona.com, our web server does not recognize information regarding the domain or e-mail address. Our web server does collect information with regards to the type of web browser used, the referring URL to our site, details such as time of day and day of week you visited our site. This information does not include personal details on the website visitor such as e-mail address, etc.

If you feel in any way that our site does not follow our privacy policy please contact us at info@italiabuona.com

For an exchange or replacement of items purchased through our online store, simply follow these three steps listed below to ensure proper processing.

Call us at +39 075 9460798 for authorization AND for the correct return address.

Repack item(s) in the original packaging and include a copy of the original packing slip.

Send your purchase back to the authorized address by any method you wish. Once the package has been received we will happily send you a replacement OR refund the original purchase price excluding the shipping charges.

All returns must be made within 10 days of purchase date.

For exchanges of damaged or defective merchandise, we will credit you for the returned item upon receipt and send you a replacement with no additional shipping charges. For more information, please contact us at: